Frequently Asked Questions
Clear answers about quotes, bookings, payments, and how our rubbish removal service works.
Start by sending us photos of what needs to be removed, along with the address or suburb, your preferred timeframe, access details and any particularly heavy items. Smaller jobs can often be quoted from photos.
Larger or more complex jobs may require a free on-site visit so we can assess the volume, access and work involved before confirming the price.
No. As long as we have clear instructions, suitable access and understand exactly what needs to be removed, we can often complete the job without you being onsite.
We remove household rubbish, unwanted furniture and whiteware, green waste, and contents from estate or property clearances. If you’re unsure about a particular item, send us a photo and we’ll confirm whether we can take it.
Some waste types are restricted by local disposal facilities or require specialist handling. Tell us exactly what you have when requesting a quote and we’ll let you know what can be collected.
Please identify any particularly heavy or bulky items when requesting your quote. Photos, approximate dimensions, and access details help us plan for safe handling and provide an accurate price.
Yes. We remove unwanted contents from estates and full property clearances. These larger or more complex jobs will usually require a free on-site visit before we confirm the quote.
Every job is different. Timing depends on the amount being removed, access, weight and any sorting required. Once we’ve assessed the job, we can give you a clearer idea of what to expect.
We accept cash, bank transfer, Afterpay and EFTPOS. Residential jobs are paid on or before completion, while business customers can be invoiced on 7-day terms.
Yes. We are a registered supplier and can provide written quotes for WINZ/MSD applications. Let us know when enquiring that the quote is for WINZ/MSD so we can prepare it correctly.
We’re based in Palmerston North and commonly service selected locations across Manawatū, Tararua and Horowhenua. Visit our Areas We Cover page or contact us to check your location.
Suitable items are sorted for donation, repurposing or recycling where possible. Remaining waste is taken to an appropriate disposal facility.
Still Have a Question?
Tell us what you need removed and we’ll help you work out the best next step.